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I ordered one of the silly monkey dreamlites for my grandson. As I was going through the process of checking out, a page came up about rush handling.

I did not want this, but was not given the option of refusing it... just an "enter" button. I went ahead and got to the total page and saw they had charged me $22.90 for rush handling. This made the total over $46.

I tried to cancel it then, but they said I had to wait 24 hours to do that. When I called the next day, the foreigner told me I would have to wait 24 hours as well. I did, and last night placed an order to cancel. This morning I received an e mail telling me it has already shipped and there is nothing they can do except give me a $5 rebate.

THIS WEBSITE IS A TOTAL RIPOFF. IT SHOULD BE REPORTED TO THE FCC.

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Anonymous
#558863

HAVE same problem as "ripped me off". will try tomorrow to either change or cancel order. If I get runaround I will contact BBB to complain.

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